LIFESTRAW 3-YEAR LIMITED WARRANTY

Your LifeStraw product is warranted against defects in materials and workmanship for a period of three (3) years from the date of purchase (“Warranty Period”) when used in compliance with the user guide. This three-year limited warranty (“Limited Warranty”) does not apply to normal wear and tear, breakage or damage from dropping, or damage from accidents, misuse (including failure to follow product documentation), lost or stolen products, neglect, disassembly, alterations, and external causes such as thermal or environmental conditions.   

The LifeStraw Limited Warranty does not cover any products that were purchased, used, or refurbished.   

In instances where your warranty-eligible LifeStraw product needs repair or replacement, but we no longer stock the product, we may offer to replace your product with one of comparable value and function.  

Note: The 3-Year Limited Warranty excludes LifeStraw Carbon Filters; these are covered under a separate, 60-day limited warranty.   

 

LIFESTRAW CARBON FILTERS 60 -DAY LIMITED WARRANTY   

Your LifeStraw Carbon Filters are warranted against defects in materials and workmanship or a period of sixty (60) days from the date of purchase (“Warranty Period”) when used in compliance with the user guide. This 60-day limited warranty (“Limited Warranty”) does not apply to normal wear and tear, breakage or damage from accidents, misuse (including failure to follow product documentation), lost or stolen products, neglect, disassembly, alterations, and external causes such as environmental conditions.   

The LifeStraw Limited Warranty does not cover any products that were purchased, used, or refurbished.  

For more information on our warranty, or to make a claim, please contact us at lifestraw@jadavey.com.au or 1800 807 464.